Privacy Policy
Last Updated: October 10, 2025
This Privacy Policy explains how STHETIX KREASI TEKNOLOGI (“we,” “us,” or “Company”) collects, uses, and shares information related to you (“Personal Data”) when you use our Site (www.sthetix.info)—featuring video guides hosted on YouTube and Odysee displayed as a video wall and an online store powered by Ecwid—engage with us on social media, or interact with us.
Our Principles
We’re committed to protecting your privacy in compliance with Indonesia’s Personal Data Protection Law (UU PDP) and other applicable global laws. Our core principles are:
Lawfulness and Transparency: We use Personal Data lawfully, fairly, and transparently.
Data Minimization: We collect only what is strictly necessary for legitimate, specified purposes.
Storage Limitation: We retain data no longer than is necessary.
Integrity and Confidentiality: We protect your data with appropriate technical and organizational security measures.
Data We Collect
We collect information only as needed for sales and operations.
1. Personal Data
Information directly identifying you, collected only when you make a purchase via Ecwid or submit a warranty claim:
Contact & Order Information: Name, shipping address, phone number, and email address.
Financial Data: Payment details processed by our payment gateways (Xendit, Wise, Aurpay). We do not store your full credit card number.
Claim Evidence: Unboxing videos and photos submitted for defective or incorrect item claims.
(Note: No login or personal details are required to view the video guides.)
2. Non-Personal Data
Information that cannot directly identify you:
Analytics: Video viewing metrics (views, duration, device info) collected by YouTube/Odysee.
Tracking Data: Cookies, web beacons, browser type, and anonymous IP address data.
Usage Data
We collect general Site usage data to improve functionality: pages visited (video wall, store), device information, and visit timestamps.
Location Data
If permitted by your device settings, we may collect generalized location data to enhance your shopping experience (e.g., showing relevant shipping rates). You can disable this via your device settings at any time.
Tracking Technologies & Third-Party Services
We use cookies and similar technologies (e.g., web beacons) to track activity and improve the Site’s performance. You can refuse cookies via your browser settings, but please note that some Site features may not function correctly.
We rely on third-party services to operate:
How We Use Your Data
We use your data only for legitimate business purposes necessary to fulfill your orders and operate the Site:
To provide and maintain the video wall and online store.
To process orders and ship products via Ecwid and DHL/UPS.
To send mandatory order and shipping updates.
To handle warranty, defective, and incorrect item claims according to our policy.
To improve the Site, analyze usage trends, and fix technical issues.
To send promotional offers (you can opt-out at any time via the unsubscribe link).
To protect our rights, prevent fraud, or meet legal obligations.
Data Storage, Transfer, and Retention
Your data is stored securely. We store order and claim information within Indonesia. Ecwid, our store platform, likely stores order data in the USA.
Data may be transferred between Indonesia, the USA, and other countries as necessary to fulfill your order, strictly complying with Indonesian law (UU PDP), GDPR, and CCPA.
Order and Claim Data: Kept for 5 to 7 years to satisfy legal, tax, and warranty requirements.
Usage Data: Kept for a brief period necessary for analysis.
Data Security
We and our key partners (Ecwid, payment processors) implement robust technical and organizational security measures to protect your Personal Data. However, no electronic transmission or storage system is 100% secure.
Data Disclosure
We share your data only with the necessary third parties listed above (Ecwid, shippers, payment processors) or when legally required to:
Comply with legal obligations (e.g., court order).
Protect our rights, property, or safety, or that of our users.
Prevent fraud or investigate potential misuse.
Your Data Protection Rights
You have the following rights regarding your Personal Data. Please use the contact information below to exercise any of these rights:
CCPA Privacy Information (California Residents)
Under the California Consumer Privacy Act (CCPA), the following information is provided for California residents:
Collected Information: Identifiers (name, address, email), Commercial information (order history), Internet activity (Site visits), and Geolocation (if enabled).
Use & Sharing: We use and share this information as detailed in the sections “How We Use Your Data” and “Tracking Technologies & Third-Party Services.”
No Sale of Data: We do not sell your Personal Data.
Your Rights: You have the right to know what data was collected (past 12 months), the right to request deletion (with exceptions), the right to opt-out of the sale of data (which is not applicable here), and the right to non-discrimination.
Contact Us
For any questions, to exercise your data protection rights, or to submit a privacy claim, please contact us:
Contact Page: http://144.202.56.148/contact/
